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Deep Wave Brazilian Hair Weave Bundles Natural Color Remy Human Hair

15 reviews
100% of buyers enjoyed this product! 325 orders
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Deep Wave Brazilian Hair Weave Bundles Natural Color Remy Human Hair

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of My Hair 365 (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://myhair365.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

15 reviews
100% of buyers enjoyed this product!
5 stars
(14)
4 stars
(1)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
verifed buyer
25 Jun 2019 21:12

Great communication the hair is beautiful

verifed buyer
18 Jun 2019 06:29

I love it.. ordered on a Friday got my hair that Monday!!

verifed buyer
15 Jun 2019 06:53

Hair is very good soft and no funny smells. Recommend

verifed buyer
31 May 2019 18:06

Great quality hair!!!

verifed buyer
30 May 2019 08:02

I ordered it Friday and It was here by Tuesday ! Hair is very soft and natural very good hair ! & the vendor checks up a lot ! Which is good

verifed buyer
28 May 2019 12:26

Hair was nice and soft, no odor. I combed it through and there was no shedding. Unice never disappoints. Shipping was also very fast (5 days ) to the US.

verifed buyer
23 May 2019 04:07

The product was everything I asked for. The problem I had was with the shipping. They really need to change to a different shipper Because I never had this much trouble trying to get my package . It was supposedly going to be delivered “Monday” and it’s now Wednesday & I’m barely getting receiving it Because I had to actually drive an hour away to obtain my package. Beyond pissed. Yes the product is lovely but the process getting it makes me never want to order from them again .

verifed buyer
12 May 2019 00:35

Love this hair! Really soft and fast shipping!

verifed buyer
10 May 2019 16:39

Super fast shipping ordered my hair Wednesday received it Friday

verifed buyer
1 May 2019 08:15

Ordered one bundle for a cute curly ponytail. Love it ! Just add some water and curl lotion then Go good protective style

verifed buyer
25 Apr 2019 18:42

This hair is beautiful

verifed buyer
17 Apr 2019 16:02

So soft, can’t wait to install!

verifed buyer
8 Apr 2019 04:50

Thank you so much, the hair is beautiful. Thank you for your gifts.

verifed buyer
4 Apr 2019 04:58

I just want to say I love the hair is nice and soft and this is not my first time of buying from this store.

verifed buyer
3 Apr 2019 16:55

Shipping was super fast ; hair is very soft I can't wait to install

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