- Remy Hair Extensions (61)
- Weave (19)
- Wigs (45)
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hair came very fast ! Seller was very nice and communication was excellent! Hair is beautiful
Love it came supper fast. Quality is great
hair is soft .made a wig cant waut to I wear it
Great hair , very thick which is good
Received the hair so soft the texture will buy again ...
Hey Everyone I ordered my hair March 7 and it got here March 10 .The customer service was amazing they contact me to confirm everything as from address. During the days they reached out me as well letting me know they were tracking my package as well .Once I confirmed I recieved my package I love that they reached out to me to make sure I loved the hair .I will definitely order from Tuneful again. The hair is just beautiful. I will be getting my hair done by my stylist March 20 .I will post pics the next day so please stay posted. Shipping was great how quick it came ...
didnt put it in yet but i lov it doesn't seems like it has any shedding ether wiill. update whn i do it super fast shipping very good communication with the sell definitely recommend
The hair came really fast and its super soft and manageable, store is really good with communication.
This hair is so great and there’s no shedding, also the shipping was so quick I was so excited when it came. Beautiful hair with great quality I’m definitely looking forward to ordering from here again.