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Brazilian Hair Closure Weave

18 reviews
100% of buyers enjoyed this product! 420 orders
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Brazilian Hair Closure Weave

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of My Hair 365 (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://myhair365.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

18 reviews
100% of buyers enjoyed this product!
5 stars
(16)
4 stars
(2)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
verifed buyer
18 Jun 2019 05:34

Ordered this hair on Friday. I received it on Monday. No, harsh smell and the hair feels soft.

verifed buyer
8 Jun 2019 16:12

Always love this hair

verifed buyer
3 Jun 2019 21:35

The hair arrived quickly and was soft, however it does not hold a curl and when washed did not revert back to the natural wave pattern.

verifed buyer
15 May 2019 10:19

Thank you very much for the beautiful hair and the gifts. I really appreciate everything.

verifed buyer
14 May 2019 16:06

I loved the hair. The moment I got it in the mail (which took only three days) I installed it myself. I got the 4 bundle pack of 10,12,14 and 16 inch. minimum shedding if any and blended with my hair so well! The store also kept in touch with rewards and where I could track my package which made me extremely satisfied and comfortable with buying from this vendor again

verifed buyer
26 Apr 2019 01:44

Good quality hair. 5 stars

verifed buyer
21 Apr 2019 08:45

As described. Texture is very soft and I am happy with the hair.Thank you.

verifed buyer
17 Apr 2019 11:34

Curls were slightly less than in the picture, but still beautiful. Hair is soft, no tangling so far

verifed buyer
16 Mar 2019 16:06

i love the hair so soft

verifed buyer
8 Mar 2019 16:38

Very accurate

verifed buyer
4 Mar 2019 19:18

Ordered Wednesday night and received the hair Monday afternoon. Thanks for speedy shipping and great communication. The hair is so soft. I’m ready to install!

verifed buyer
19 Feb 2019 21:37

I ordered this hair Friday and received it Tuesday , the hair doesn’t have an weird smell to it and it’s very soft. I love the packaging and how it came with lashes and a card with their different hair types. I love the text messages and things I got on how to take care of the hair I would recommend them

verifed buyer
11 Feb 2019 07:09

This hair so so awesome I really like the hair the moment I took it out the box but before I purchase I watched a lot of YouTube videos So I went on and tried it. So far I really like it. It’s soft not much shedding just maybe one string of hair or something the texture is lovely I will purchase again from this vendor. I also received the hair really fast

verifed buyer
31 Jan 2019 23:05

Very satisfied will order again I ordered Tuesday and it came Thursday shipping was amazing hair is very strong have not put it in yet

verifed buyer
29 Jan 2019 11:13

Item came extremely fast. Just colored it last night. And installed a ponytail.

verifed buyer
26 Jan 2019 06:08

This is my first time ordering from this vendor and I really like the hair. They always kept me updated on my order shipment. I’m a licensed cosmetologist so I know the difference between good and bad hair I most definitely will be purchasing again from this vendor. I will post pics later

verifed buyer
21 Jan 2019 16:34

The hair came quick and was very soft. Only ordered 2 bundles for a ponytail and it worked out really good. I haven’t washed the hair yet so I don’t know how well the waves come back after a wash but thus far I really enjoyed the hair.

verifed buyer
15 Jan 2019 18:50

Love this hair!!!

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